Dental Practice Phone Systems

Trusted with over 15+ million dental calls annually. Working with over 700 Dental Practices UK-wide, Yo Telecom’s expertise in Dental Phone Systems can help increase the success of your practice.

We’ve taken 10 years of understanding the UK’s dental industry and created tailored products to increase each practice’s success and help them provide a better level of care to their patients.

CS R4 Sensei
Practice Management Software

Your Practice management software meets your telephone system. Connecting your practice’s telephone system with your R4 Sensei allows you instant access to patient records, every time a patient calls into the practice. By having patient files appear as soon as they call you, you not only save time on receiving each call – but you’re also able to exceed your patient’s expectations by greeting them by their first name, and save them time by being ready to discuss their wants and needs instantly

Calls Might be Missed, But Never lost or Forgotten

Every missed call to your practice could be a potentially missed opportunity. Now, with Missed Call Tracking, you can keep a log of every call that you miss. 

This way you can promptly return the call with the simple touch of a button – and ensure no new patient enquiries are missed. This is a very effective tool that makes a significant difference to your practice and patients’ experience.

Click the play button on the phone to hear an example of on-hold marketing.

Bespoke Audio Branding

Say goodbye to dreaded engaged tones and swap them out for professional and branded recorded messages, made bespoke by us for your practice. Let your patients know of any promotions you may have running, any changes made to your practice, or simply their position in the queue. This simple yet effective feature is easy to achieve but goes a long way to reduce caller hang-ups, and improving the patient’s experience within your practice.

Keep Them Smiling With Smart Patient Wi-Fi

Supply your patients with free patient WiFi, whilst they are waiting for their appointment. When patients log into your WiFi system, they will automatically receive a message from you 24 hours after they leave the practice, asking if they had a good experience in the practice. If they click “Yes”, this will take them to leave a 5* Google review for your practice online. If “No” is selected, the patient will be taken to a private Feedback form. Allowing you to resolve the issue with the patient directly, protect your online branding image, and keep patient retention higher.

Abbots Lodge

Dental Practice

Here’s How We Helped Abbots Lodge Create A Flexible Telephony Solution That Works Across Two Practices:

Following the COVID-19 pandemic, Abbots Lodge decided to rethink the way they operate. Whilst their current system was previously fit for purpose, with all of the changes happening in the world it was time for a more flexible, cloud-based approach. With a sister practice in Ferring – near Worthing – it was important that whatever solution we put in place enabled seamless communication at both practices, with minimal downtime. Key to the success of this upgrade was retaining their existing telephone numbers as these were very much known in their local area. Following their seamless transition to a centralised switchboard setup, they’ve experienced an increase in call volumes as well as happier patients and staff! Of all of the features we provide to Abbots Lodge, they find call recording as well as having a fully interactive IVR suite of messages (which we record and manage), the most beneficial to their practice.

Ready to get started?

You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!

 

Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your business success.

Join our 2000+ happy customers

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The phone system provided by Yo Telecom is always smooth & easy to manage. If there are any problems customer service is always on hand to help. Now all 12 practices are fully connected and I won’t change it as there can’t be a better provider than Yo Telecom! Well done team – keep up the good work!

-Peter Pawel Piatek
White & Co Dental Practice

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Ready to get started?

You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!

Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your businsess sucess. 

Join our 2000+ happy customers!

Main Contact Form - CTA - All Pages