Trusted with over 10 million veterinary calls annually
Our reliable systems can help your practice increase its productivity, revenue, caller satisfaction, and efficiency.
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Exclusive VetShare Members Discount
Discounted Calls, Lines & Broadband Rates
15% off Calls, Lines & Broadband Costs for VetShare Members
Discounted Equipment
Rates
5% Equipment Discount for Vet Share Members
Exclusive Member Sign Up Bonus
Choice of £500 account credit, £500 John Lewis Gift Card, Apple iPad 128gb 9.7inch, Apple Watch Series 5.
To qualify for the discount you must become a Yo Telecom customer as a direct referral from VetShare or one of it’s partners.
No More Missed Opportunities
Every missed call to your practice could be a potentially missed oppurtunity. Now, with Missed Call Tracking, you can keep a log of every call that you miss. This way you can promptly return their call with the touch of a button, with all their details stored and ready for use.
A simple feature that could make all the difference for your business’ success.
- Miss fewer new customer enquiries
- Provide excellent service by returning customer calls
- Increase your revenue by never missing an opportunity
Computer... Meet Telephone
Connect your practice’s phone system with your computers for instant access to your customer management software (CRM). By having patients’ files appear as soon as they call, you can not only save time on every call, but also give a more professional and personalised experience to your patients.Â
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We currently integrate with:







Click the play button on the phone to hear an example of on-hold marketing.
Auto-Attendant, Your New Team Member
Say goodbye to dreaded engaged tones and swap them out for professionally recorded messages, made bespoke by us. Let your patients know of any deals you may have running, any changes made to your business, or simply their position in the queue.
This simple yet effective features is easy to achieve, but goes a long way to boosting caller retention and improving the patients experience within your business.
- Promote your unknown services
- Reduce caller hang ups by keeping callers entertained
- Increase your revenue













They Get Wi-Fi, You Get Insight
Supply your customers with free guest WiFi – whilst you get priceless data and analytics. When they log into your WiFi system, all of their details will be submitted into your online dashboard. Over time you can grow a host of analytics, with invaluable insights into things like the demographics of your customers, return rates, dwell times, and so much more.
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You can then use this data to inform SMS and email marketing campaigns, which you can build and send directly from the platform.
- Grow your social media presence
- Automate your feedback system
- Market to your customer base

Kings Road
Veterinary Practice
Here’s How Professional Audio-Branding Helped King’s Road Practice Make Thousands In Additional Revenue:
We installed On-Hold Marketing on Kings Road Vets’ phone system, and they found not only were callers staying on the line longer, but they also saw a huge increase in their Pet Care Plan sign-ups. How? By using a professionally recorded message to promote this plan, that not many customers previously knew about.
Before their new system, they were getting an average of 12 Pet Care Plan sign-ups per month. Following their bespoke audio branding designed by the Yo Telecom team, in October, their sign-ups shot up to 30 per month, making them thousands in additional annual revenue.
Ready to get started?
You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!
Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your business success.
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