Why, How and When GP Surgeries Should Use Professional Voicemail
The voicemail, previously known as an answerphone machine, was developed in the 1930s and was widely adopted by businesses in the 1980s. It’s still a popular feature of phone systems, but today it’s a little different! It has been improved to deliver more value to businesses and make the customer experience better. What are these […]
6 Ways 21st Century Phone Systems Help GP Surgeries Succeed
We know that running a GP surgery can be a hectic job! We understand, as we currently work with hundreds of GP surgery owners. Managing staff, helping patients and making sure your policies and procedures are in place for CQC, it’s a lot. One thing we have noticed often gets neglected is communication, which is […]
What is the Best Phone System for GP Surgeries?
So you’re looking for a new phone system for your GP surgery? Maybe because you’re facing one of these problems with your current phone system: You feel that frequent engaged tones may be leading to frustrated patients. You’d like a phone system that links to your practice management software (EMIS) so you can greet patients […]
