- hospitality
Hospitality Phone Systems
Trusted with over 11+ million calls annually in the hospitality sector, we can offer phone and broadband systems all designed to increase efficiency and customer experience.
Missed Calls = Missed Bookings
Every missed call to your venue could be a potentially missed opportunity. Now, with Missed Call Tracking, you can keep a log of every call that you miss. This way you can promptly return the call with the simple touch of a button – with all their details stored and ready for use.
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A super simple feature that could make all the difference for your venues success.
- Miss fewer new booking enquiries
- Provide excellent service by returning customer calls
- Increase your revenue by never missing an opportunity
Guests Get Wi-Fi & You Get Insight
Supply your guests with free guest WiFi, whilst you get priceless data and analytics. When they log into your WiFi system, all of your guests details will then be submitted into your online dashboard. Over time you can grow a host of analytics, with invaluable insights into things like the demographics of your guests, dwell times, and so much more.
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You can then use this data to inform SMS and email marketing campaigns, which you can also build and send directly from the platform.
- Grow your social media presence
- Increase reviews and customer feedback
- Market to your customer base to keep them coming back
Fast, secure, reliable connection across your entire venue
Ensure that every table or room receives the same fast, secure and reliable connection. With strategically placed Access Points, we guarantee Full Coverage WiFi by creating a structured network of hidden data cables.
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This means both your staff and customers can get a sturdy connection regardless of where they are in your building.
- No more black spots
- Business grade security included
- Staff traffic prioritisation
Click the play button on the phone to hear an example of on-hold marketing.
Keep them hooked, secure those bookings
Say goodbye to dreaded engaged tones and swap them out for professional and branded recorded messages, made bespoke by us. Let your callers know of any deals you may have running, any changes made to your business, or simply their position in the queue.
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This simple yet effective feature is easy to achieve, but goes a long way to boosting caller retention and improving caller experience.
- Promote new offers, menus or services
- Reduce caller hang ups by keeping callers entertained
- Increase your revenue
Ready to get started?
You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!
Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your business success.
Join our 2000+ happy customers
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We have been with YoTelecom for the last 4 years and we have now just renewed our contract. We are very pleased with the service we are getting. We have a special package which allows us to communicate with someone 24/7 which is great if we run into an issue. Nathan and Ben are both great to work with. They have designed a new ordering system for us and I can’t wait to get it in. Highly recommend them.
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-David Young
Noura Restaurants
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