Frequently Asked Questions

Got questions? Well we’re here to help! Click on the boxes below to see New or Existing Customer specific questions.

Yes, we do offer contract buyouts for those customers that want their service moved over to Yo Telecom. The transaction will be handled by our dedicated in-house project management team. To find out more, simply complete one of your contact forms to discuss your requirements and your existing contract with a consultant.

We specialise in providing telephone systems to businesses. We provide state-of-the-art communication systems that increase your business efficiency and success. 

We also provide the fastest broadband speeds available to your business with 100% Wi-Fi Coverage.

Every business has different requirements and we aim to cater to the needs of our customers. With this in mind, we offer contracts varying from 1-7 years. With discounts being available for multi-site businesses.

No, our prices will never change within any contract. The only time your price will change is if you decide to add any additional, products, features or equipment to your plan.

Yes! Every single one of our customers receives 24/7 UK-based in-house support. 

Simply dial 888 on any (Yo Telecom-provided telephone) and we will be with you to assist.

No two installations are same. While our more simple installations can be undertaken within 24 hours of a contract being agreed upon. Our more complex systems need to be planned in fine detail to ensure when we are on-site that all goes to plan and we deliver the best system and service possible.

We run our bills on a monthly basis. You will only be billed the month after you have your system installed.

Ready to get started?

You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!

Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your businsess sucess. 

Join our 2000+ happy customers!

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