- estate agents
Estate Agent phone systems
Trusted with over 1+ million calls in the estate agent sector annually, we can offer telephone and broadband systems all designed to increase daily efficiency and overall customer experience.
Computer... Meet Telephone
Connect your business’ phones with your computer system for instant access to your customer management software (CRM). By having customers files appear as soon as they call, you can not only save time on every call but also give a more professional and personalised experience.
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We currently integrate with the following:
Store All Your Calls. Instant & Automatic.
Record, store and listen back to any call your business makes or receives. Listen back to exactly what was discussed in a call and pick out any information that may have been missed or forgotten the first time.
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Giving your business the chance to record and review its calls also means that you can work towards building a stronger team of sharper communicators. Point out their strengths, identify their weaknesses, and work together towards giving your callers a perfect experience.
- Resolve any patient disputes with ease
- Monitor how your team speaks to patients
- Listen back to calls from any device
Click the play button on the phone to hear an example of on-hold marketing.
Keep them on the line
Say goodbye to dreaded engaged tones and swap them out for professional and branded recorded messages, made bespoke by us. Let your callers know of any deals you may have running, any changes made to your business, or simply their position in the queue.
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This simple yet effective feature is easy to achieve, but goes a long way to boosting caller retention and improving the customer experience within your business.
- Reduce patient hang ups
- Provide a better caller experience
- Inform patients of latest news or important updates
HP Property
Estate Agents
Here’s How We Helped HP Property Improve Caller Experience Whilst Saving Money:
Prior to joining Yo Telecom, HP Property enquired with us back in the Summer of 2020.Â
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They explained they were facing a real problem when it came to returning their missed calls. As they were so busy all the time, if a call came in and no one was there to attend it, they would have no way of getting back in touch unless they left a voicemail. This caused a huge loss in revenue for the business in missed enquiries and they knew they needed a solution as soon as possible. They also felt that their welcome message was damaging to their professionalism.
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Check out the full case study story below to see how we resolved HP Property’s issues and improved their overall success…Â
Ready to get started?
You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!
Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your business success.
Join our 2000+ happy customers
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We Here at OneClick Homes & OneClick SportsManagement are delighted with the seamless no hassle installation that Harry has done for us over our two sites in London & Essex. Look forward to using this new phone system!
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-Priyesh Upadhyaya
One Click Homes
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