Are you on the hunt for a new phone system for your construction company? If you’re experiencing issues like frequent engaged tones, inadequate call handling, or an outdated system, you’re not alone. Many construction businesses face these challenges, but the good news is that Yo Telecom is here to help you overcome them!
What is the Best Phone System for Construction Companies?
When considering phone systems for construction companies, there are three main types to explore:
- Digital phone systems
- VOIP (Voice Over Internet Protocol) phone systems
- Hybrid phone systems
Let’s go through each of these systems and look at their pros and cons, to help you find the best phone system for your construction company!
Digital Phone Systems for Construction Companies
Digital phone systems are traditional setups that require physical hardware installed at your office. These systems connect to your phone lines and handsets, providing a reliable solution due to their fixed-line routing. However, while they are dependable, they may not be the best choice for future growth or flexibility.
VOIP Phone Systems for Construction Companies
VoIP (Voice Over Internet Protocol) phone systems operate over the internet, making them a cloud-based solution. This setup is cost-effective and can lead to significant savings on call charges. However, keep in mind that if your internet connection goes down, so does your phone system. This makes VoIP the least reliable option for critical communication needs.
Hybrid Phone Systems for Construction Companies
The hybrid phone system is a mix of a digital and a VOIP phone system. The system will be located in your office and offers you flexibility with your choice of fixed or cordless handsets. The main benefit of the hybrid phone system is its reliability. If one type of line fails for you, it can automatically route calls through a backup line. Making it the most reliable system you can get! Hybrid phone systems don’t really have any disadvantages, they really are the best of both worlds.
Why Choose Hybrid Phone Systems for Your Construction Company?
The hybrid phone system is often considered the best phone system for construction companies due to its reliability and range of features. Let’s explore some of the key functionalities that can benefit your business:
Call Logging
With Yo Telecom’s Call Logging feature, you’ll never miss an important call again. This tool provides instant notifications of missed calls, allowing you to return them promptly. This way, you can maintain a positive impression and ensure that potential clients feel valued.
Call Recording
Monitoring calls is essential for maintaining high service standards. Our Call Recording feature allows you to review interactions with clients and suppliers, helping you identify areas for improvement and ensure a positive experience during each call.
Call Transfer
Efficient communication is crucial in the construction industry. With the Call Transfer feature, you can easily route calls to the appropriate person in your office with just one button press. This is particularly useful for companies with multiple locations.
Mobile Extension
Need to connect with someone out on-site? The Mobile Extension feature allows you to transfer calls from your office phone to a mobile device. This ensures that your team remains accessible, even when they’re not at their desks.
On-Hold Marketing
Turn waiting time into an opportunity! Our On-Hold Marketing feature allows you to play promotional messages while callers wait. Use this time to promote your services and keep clients informed about what you offer.
Professional Voicemail
Make a lasting impression, even when you can’t answer the phone. Our Professional Voicemail feature enables you to create personalised messages that resonate with your construction company’s identity. A well-crafted voicemail can help prevent callers from seeking out your competitors.
How can you get this in Place?
1. Book a Consultation and Demo
Start by booking a free demo through our online form or by calling us at 02382 146115.
2. Let us Know Your Requirements
Share your needs with us, including the number of handsets and any additional features you desire. We’ll customise a package just for you.
3. We’ll Present you With Your Options
We offer several plans with varying features and pricing. We’ll present these options and answer any questions you may have.
4. Choose What Works for You
Based on your information, we’ll recommend the best option for your business.
5. Enjoy a Hassle-Free Switch-Over
Our expert engineers will handle the installation and ensure a smooth transition to your new phone system. We’ll also provide training to help you maximise its features.
Conclusion
Choosing the right phone system for your construction company is crucial for maintaining effective communication and supporting business growth. Hybrid phone systems offer the reliability and features needed to keep your operations running smoothly. At Yo Telecom, we specialise in providing tailored solutions that meet the unique needs of construction companies across the UK. Contact us today to find out how we can help you streamline your communications!
