What Is The Best Phone System for Schools?

phone system for schools
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Dan Mills

Field Sales Consultant

So, you’re looking at a new phone system for schools… Perhaps you’re working with an outdated analogue system, maybe you’re struggling with a poor connection in certain parts of your premises, or even just paying too much money for poor service. Whatever your circumstance, we know just how important efficient communication and a good phone system are to you and your school.

In this brief article, we’ll look at the different phone systems available, outline the differences between them, and see which phone system would work best for schools.

With the BT Switch Off around the corner, it is essential for your school to upgrade your current analogue system and widen your capabilities further before the 2025 deadline. Find out more about the BT Switch Off here.


What Different Types Of Phone Systems Are Available To Schools?

There are three main types of telephone systems available:

  • Digital Phone Systems
  • Internet (VOIP – Voice Over Internet Protocol)
  • Hybrid Phone Systems

Digital Phone System

A digital phone system is a physical system, which would be located somewhere on your premises. They are small boxes, usually mounted on a wall or placed in a cabinet. They create a connection between your phone lines and all your handsets. 

Pro: The digital system is hugely reliable as it is running from telephone lines.

Con: For the same reason it’s reliable, the fact it’s running from telephone lines means it may not be ‘future-proof’.

Internet (VOIP) Phone System

A voice-over-internet-protocol system is completely virtual. This means it will not be located in your building, but in a data centre somewhere in the world, running completely via the internet.

Pro: The primary advantage of VOIP is that it’s a much cheaper option, avoiding most charges you’d find with traditional phone systems.

Con: If your internet connection goes down, you won’t be able to use your phones – at all.

Hybrid Phone System

As the name suggests, the hybrid system combines the best of both worlds. The system would be located in your building but offers the flexibility of choice. 

Pro: The reason this system was first created was to create extensive reliability. If one type of line fails, it can automatically route calls, in-and-out, to the other. 

Con: Here’s the twist – Hybrid systems don’t really have one. They truly are a combination of the best of both worlds.

Things you need to consider for your school phone system:

+ Reliability

For its pure reliability, from our experience, a hybrid system is by far the best phone system available for schools. As well as being the most reliable system, it also comes with a suite of features that can make life a whole lot easier.

+ Guaranteed Cordless Phone Coverage

Make and/or receive calls anywhere on your premises. No matter where you are, you’ll have full guaranteed coverage in every corner of your school, so you can be ready to respond to any situation. 

+ Call Logging

Working at a school can be very busy, so naturally, calls may sometimes go unanswered. With call logging, you receive a detailed log of every call you miss. Never let an unanswered call form a bad impression ever again.

+ Call Recording

Call recording brings two significant benefits. The first is the security of having a record of every call, both inbound and outbound. You can quickly resolve any issues by re-listening to information given over the phone. The second benefit is being able to listen back to how your staff are interacting with callers, allowing you to supply any training that may be needed.

+ Smart Inbound Call Routing

Schools can be vast places, so impress your callers with fast service by sending inbound calls to any phone, or even group of phones, anywhere in your school. If that person is unavailable, it’ll bounce straight back again. Efficiency and ease for the caller can make all the difference for your school’s reputation.


With its assured reliability and its variety of features (more than just the few mentioned above), a new hybrid phone system has never been more valuable, especially to schools. If you’re interested in getting a Yo Telecom phone system setup in your school, simply follow the steps below.

How To Get Started With Yo Telecom:

1. Complete our online form below, or give us a call.

2. Book a consultation with one of our agents; Either online or on-location.

3. Choose the best package for you. Pay only for what you need.

4. Your new system will be delivered the next day.

5. Within 7 days, an expert Yo engineer will arrive to fully install your new system; quickly & quietly.

6. With extensive staff training and 24/7 support, we’re here whenever you need us.

You can also hear how we’ve helped other business’s, directly from our clients, over on our YoTelecom YouTube Channel.

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