Strategies for a Productive First Contact with your Clients
Take time to focus on the First Contact with Clients, so you can adjust the customer experience (CX) strategy to provide the best service. Regular clients are easy and enjoyable to work with. They are familiar with your company, have a good knowledge of your products and services, and are willing to forgive agents minor […]
8 Compelling Reasons UK SMEs Need an Internet-Based Calling System Before The BT Switch Off 2025
With the impending switch off of the BT landline system, business owners across the UK are tasked with finding a worthy replacement for their telecommunication needs. From cost-saving measures, improving efficiency, to streamlining workflows, the benefits of turning to an internet-based calling system are too substantial to ignore. Here, we’ve explored eight compelling reasons why […]
Boosting Dental Practice Efficiency with Telecoms
In the ever-evolving landscape of dental practices in the UK, staying ahead of the curve is essential for business success. An often overlooked area that can significantly enhance dental practice efficiency is the humble telecom systems. Implementing the right telecom systems can streamline operations, improve patient experiences, and contribute to marketing efforts. So, in this […]
What is the Best Phone System for Dental Practices?
So, you’re looking for a new phone system for your Dental Practice… Maybe because you’re facing one of these problems with your current phone system: If so, there’s hope; Yo Telecom has helped over 600 Dental Practices successfully overcome these challenges. In this short article, we’ll outline (in a very simple manner) the differences between […]
How Technology Can Help Patients Overcome Dental AnxietyÂ
For individuals who suffer from dental anxiety, picking up the phone and making that all-important dentist’s appointment can feel like a massive hurdle. As a dentist or dental practice owner, a key part of your role is to help to alleviate this dental anxiety – ensuring that your patients always feel as comfortable as possible […]
Connect Your Dental Software & Your Phone System For Patient File Pop
Imagine if you could save an average of 15 seconds per call whilst also providing a more personal caller experience? By connecting your dental practice’s phone system and your CRM you can do just that. Yo Telecom can enable Patient File Pop by linking your business phones and your CRM on your PC. Read on […]
How To: Improve Caller Experience at your Dental Practice
Looking to enhance the customer service at your Dental Practice? This post is going to outline 7 things that your company can do to improve your caller experience when patients call your practice… 7 Ways to Improve Caller Experience at your Dental Practice: 01. Call Queuing Rather than be directed straight to voicemail, allow […]
Phone System with Dental Software Integration
Looking for a new phone system with dental software integration? Dental practice management softwares have revolutionised modern dentistry. Not only have they removed the need for physical files cluttering your office, imagine if they could integrate with your dental phone system too. Here at Yo Telecom, we can do just that! In this article, we’ll discuss […]
7 Ways to Improve Caller Experience at your Dental Practice
Looking to enhance the customer service at your Dental Practice? This post is going to outline 7 things that your company can do to improve your caller experience when patients call your practice…Â 7 Ways to Improve Caller Experience at your Dental Practice: 01. Call Queuing Rather than be directed straight to voicemail, allow your […]
Give Your Dental Practice a Competitive Edge with a New Phone System
The average business phone system lasts between 5 – 7 years, but often we see dental practices using traditional landline phones from 10 years ago. Having an out of date system will likely hold your practice back. In this short article, we’ll outline how updating your dental phone system will help to increase the success […]
