5 Ways To Improve Caller Experience For Opticians

Looking to improve your Opticians? Customer experience and satisfaction is of paramount importance to any business. A study from HubSpot Research determined that 93% of customers are likely to repeat business with companies who offer excellent customer service. It’s even said now that customers are willing to pay more and even turn away from their […]
What is THE Best Phone System for Opticians in 2022?

Great question! Following our slow return to normality, after a few years of restrictions & lockdowns, we’ll be taking an updated, 20/20 look into modern telephony. Phone systems specifically designed to keep the customer experience high whilst also creating an efficient and streamlined working day at the practice. As the country got back on its […]
What is the Best Phone System for Opticians?

Perhaps the phone system in your opticians is a little outdated and you’re curious what other features are now available? Or, you’re unhappy with the customer service given by your current provider? Or are experiencing any number of these issues: Your customers are getting frustrated when the line is frequently engaged as they try to […]